RENAULT TRUCKS RISES TO THE CHALLENGE WITH BAYNE’S THE FAMILY BAKERS
The new Master vans join Bayne’s the Family Bakers’ 15-strong fleet
Following exceptional customer service from Renault Trucks Scotland and highly favourable experiences running Renault Trucks 4.5-tonne Master box vans in the last nine months, Bayne’s the Family Bakers has taken delivery of a further two 3.5-tonne Renault Master Luton Low Loader P Cabs.
The new Master vans join Bayne’s the Family Bakers’ 15-strong fleet and are being used to transport bakery products across Scotland from their base in Lochore, Fife. Factory General Manager, Shirley Simson, explains why they opted for Renault Trucks: “Our business is growing and, on average, we are opening one or two stores per year. We started to shop around for some replacement vehicles last year and the Renault Trucks 4.5-tonne van specs were exactly as we required. The body build was just right for our requirements and we were able to maximise our payload to 1.7-tonnes and our carrying capacity to 20 cubic metres.”
Shirley continues: “We also received excellent sales and after sales service from Renault Trucks Scotland and I have been particularly impressed by their attention to detail. So when I was looking for some new 3.5-tonne vehicles I had no hesitation in speaking to Renault Trucks once again. The 3.5-tonne Renault Master Luton Low Loaders, which are used on our Dundee deliveries, are a great addition to our fleet as they do not require taillifts, make loading and unloading easier, as well as maximising payload which is vital for our operation.”
Driver feedback has also been excellent, as Shirley explains: “Our drivers have been raving about the new Renault Trucks’ vans and think they are excellent. They’ve commented that the engine is very quiet, they are smooth running and really they’ve found nothing at all to complain about! In fact I’ve been so happy that I have another two 3.5-tonne vehicles on order.”
Calum Aitken, Renault Trucks Scotland comments on the deal: “I’m delighted that Bayne’s the Family Bakers has been so impressed by Renault Trucks and that we have been able to provide vehicles that deliver real benefits to their business. It’s also fantastic to hear such great praise for our service too and we look forward to working with them on any future vehicle requirements.”