RENAULT TRUCKS’ TOP FLIGHT SERVICE IS A WINNER FOR EATON TRANSPORT
Excellent customer service and convincing experiences with the Range T have seen Cambridgeshire-based Eaton Transport put two new Range T480 6x2s into its general haulage operation. Supplied by Renault Truck Commercials Essex on a 36-month contract hire with BRS including R&M, 24/7 breakdown, tax, tyres, Optifleet and Online O-Licence documentation, the Range Ts are already in service carrying cardboard packaging and paper reels across England and Wales.
Eaton Transport swapped its 20-year allegiance to a competitor truck brand in 2014 in favour of the Range T. Commenting on his reasons for selecting the Range T once again, Steve Eaton says: “It’s a great all-round motor, returning a good average fuel consumption and the new 480bhp power unit offers a good spread of power and is very quiet. We have experienced great customer and aftersales service as well as good fuel consumption. So when we were looking for new trucks this time, Renault Trucks was naturally our first choice.”
Top-flight customer service is top priority for Eaton Transport: “We’ve found the service from both Renault Trucks and BRS to be excellent and in all instances to be efficient and professional as well as having very friendly and extremely helpful staff,” explains Steve.
He continues: “We’ve also received excellent and thorough aftersales service from the appointed service agent, WTL in Duxford. We really couldn’t ask for more and without this level of attentiveness, we could not run our business so smoothly.”
Looking after their drivers is paramount for Eaton Transport and the new Range Ts have been specified with optional extras including a microwave, flatscreen TV, one-touch electric windows, 24L fridge and comfort air conditioning to make the driver’s life on the road feel more like a home from home. Additional storage has also been added including the ultimate upper bunk that transforms into storage with access ladder and luggage net as well as a drawer under the bunk.
Steve says: “The drivers are very happy: the cab is spacious and offers a good level of comfort and, as our drivers often have nights out, the cab specification is ideal.”
“Overall we are delighted with the Range T, it’s a great unit, the drivers are very happy and the service from all parties has been exemplary,” concludes Steve..