Rottal Auto AG

I am taking these busses regularly, they are clean and the drivers friendly. I hope they have a lost and found because I lost my light green umbrella from Luzerner Bank on the bus last week.

Gut

The same old story every year. Buses that don't come at all, buses that are 50+ minutes late, and bus drivers who take off at the first sign of a "stop"... What's going on, and why does this whole mess repeat itself every winter? It's high time this company had a major overhaul! Even Deutsche Bahn is miles ahead of you, it's pathetic. I'm a customer, and my free time is being stolen! Update one day after writing the review: The bus driver on line 63 on Sunday, December 7th at 6:16 PM didn't stop at Surseepark, even though two of us were waiting. You can't tell anyone that!!

The bus driver drove past the stop even though I had pressed the stop button 30 seconds beforehand. He finally stopped at the next stop, forcing me to make the arduous journey back by bike and miss my train connection in Rothenburg because the bus was also running late. A scheduled stop would have been sufficient. I reported the incident to Rottal, but received no voucher or anything similar, nothing, just the explanation that the driver wasn't paying attention...? A truly awful service.

Good evening. I find it outrageous that the 85 bus at 6:52 pm never arrives at Sursee train station! Why is that? It can't be due to traffic! 😡 Since the 7:05 pm bus arrives on time!