Welcome to Renault Trucks UK
Services
RENAULT TRUCKS SERVICE CHARTER
Network
May. 25 2021
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Renault Trucks Service Pledges
Roadside Repairs We endeavour to attend breakdowns within 75 minutes. We will manage each case individually in the most appropriate way. |
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Parts A first time over the counter pick rate in excess of 90%. In addition to this, and to support any vehicle in a VOR situation, we can, through our extensive logistics network, search and obtain parts from multiple support warehouses and dealer locations throughout Europe and the world. |
Service To maximise vehicle uptime through preventative action and to support customers towards achieving their compliance requirements.
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Vehicle Uptime Any Renault Trucks UK supplied vehicle currently under manufacturer’s warranty or operating under a Renault Trucks maintenance contract, suffering an unexpected failure where the required part(s) cannot be supplied within two working days, will be covered by the Renault Trucks Vehicle Uptime promise. (T&Cs and limitations by vehicle type apply). |
Light Commercial Vehicles To bring all the benefits of our network, skills and expertise from the HGV sector to the Light Commercial Vehicle market |
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